Due to system reasons, we cannot accept cancellations or changes for the customer's convenience after an order has been placed and before the product arrives at the customer's location. Please understand this in advance.

Coupon codes cannot be applied to orders after payment has been completed.

Payment method cannot be changed after payment is completed. Please understand this in advance.

Wrapping service is not available at this time. We apologize for any inconvenience this may cause.

In consideration of our precious environment and as part of our efforts to protect personal information, we refrain from issuing paper invoices and receipts. We appreciate your understanding and cooperation.

International shipping is available.
※We can ship to the United States.
※There are some countries and regions that we cannot support depending on the region.
※Please contact us using the inquiry form if you wish to use this service.

Please allow 14 to 28 days from order confirmation to arrival.
～The flow after the order is confirmed is as follows～

Order confirmed → Product preparation at overseas partner company → Shipment from overseas → Arrival at customer's location

We are sorry, but we do not accept date and time requests. Thank you for your understanding.

メールでお送りしている追跡番号を、メールでお知らせしている配送会社のサイトよりご確認下さい。
※追跡サイトで確認できない場合は、当店にメール（お名前をお書きください）いただくか、以下のサイトから再確認することができます。

In the event that an order is returned after the storage period due to long-term absence, it will be at the customer's convenience and will not be eligible for refund under any circumstances.